We accept directly the following types of credit card payments: VISA, MasterCard, American Express, Discover and all other major credit cards. Please note that the available payment methods may change depending on your region.
All of our services having monthly/semiannually plans charge your card automatically at the end of the billing cycle. We use secure payment processor provided by Stripe.
No. We don't get access to your card information. It will be stored directly to the Stripe through the script (code) it provides.
Receipts of your every transactions are downloadable anytime. Just go to Account > Payment history and download receipt from the table.
You can change your name and expiry date of your credit card by logging in to our dashboard.
It may happen due to several reasons. You can try different card or contact us.
You cannot change your plan by contacting the support. You have to choose the service package with available plans and purchase it from the dashboard. To do this, Login into dashboard, go to Account page and click Rent More Experts button. Select the experts > choose the plan & purchase.
Maximum three credit cards can be added. Don't forget! only the primary card you set will be charged.